5 Simple steps to send  package through UPS shipping

In case you’re considering or are using UPS Shipping this article will be more helpful to you because here we will be explaining shipping procedures in the simple steps. Also, you will get the full detail regarding the UPS shipping calculator.

Shipping services are vital in today’s world with the more organizations and businesses from everywhere throughout the world are moving online, and more and more customers are making purchases from stores in and outside their country so one aspect of the business that is constantly changing is shipping.

Apart from the Business, people are using shipping services widely but they find the shipping steps very complex. That why I am here to tell you to step by step process of UPS shipping as well as detail discussion of requirements, methods needed for local as well as international shipping. Apart from this, we are also going to answer some of the common problems faced by people during shipping.

ups shipping, ups shipping calculator, ups shipping rates

The UPS shipping process is not the much-complicated process but still, people find it difficult due to the lack of useful information. So whether you are shipping online at the ups.com or using any other UPS shipping system, We will go to provide steps to complete shipment easily.  But first, let’s start with the finding rates and delivery times:

Steps to send your package using UPS shipping

If you are thinking of sending your package through UPS then follow these simple steps to send your package through UPS:

Step1: Find UPS shipping rates and delivery timings

Before sending any shipment you must know the following two things:

  • What is the arrival time of your shipment
  • What will be the cost of your shipment

These two are the most important things to know before the starting shipment process. UPS provide the calculator which helps to find the shipping cost and times for different locations of the world where UPS services are present. Click here to directly go to the calculator or look into next heading to get the information regarding the use of this application.

UPS shipping calculator

This application will help you to find delivery timings and dates for all the UPS shipment as well as freight service in more than 150 countries. It also helps to find the UPS shipping prices for the different countries where UPS services are present and hence you will be able to know your exact range.

Follow these steps to find the UPS shipping cost and time:

  1. Put the mouse cursor on shipping tab from the site UPS official site ups.com.
  2. Select the Calculate Time and Cost from the drop down menu. You can also go directly the page from hereups shipping, ups shipping calculator, ups shipping rates
  3. A new page will be open like shown in below image. ups shipping, ups shipping calculator, ups shipping rates
  4. Fill all the Shipment details required in the form like destination place, shipping date, origin place, city, country etc.
  5. It will show you result on the right side of the page for the information entered. Below image is for reference only showing search result for Anchorage, USA.  ups shipping, ups shipping calculator, ups shipping rates
  6. Also at the right side, you will see some more fields. To find out the cost of the shipment fill these details correctly and click the update button. ups shipping, ups shipping calculator, ups shipping rates
  7. Now you will also get the cost of the shipment information you have filled.

This application will help you to find the correct delivery time and available cost for any address in the world. The more advantages of using this UPS shipping calculator:

  • You will get the ups shipping estimate in the country’s currency
  • You will get the shipping details for multiple packages also.
  • The extra cost which is needed to be added in the shipment can also be calculated through this app.
  • Get the review rate summary in the form of a chart.
  • You can group your result by time and cost
  • You will also get the international shipping delivery date, time and cost also.

Although shipping cost for all the countries is not available but if you don’t get the shipping cost and time for selected country or region then you should contact the UPS local office for the information.

Note: Shipping rates does not include some extra taxes or non- routine custom brokerage charges. So in some cases, your final shipping charges may differ from charges shown here.

Other methods to find UPS shipping rates and delivery timings:

Zones and rates Charts

You can also use the UPS zone and rate chart to find the UPS shipping rates for the package you want to ship through UPS.  Go to official site and find the option in the shipping tab or you can directly go to this page and follow the steps given to get the chart.

Note: You can also download this chart for the future reference but I will suggest you visit online as the rates and timings changes time to time.

U.S. Ground maps

This map can be used to get the delivery timings and date for the UPS ground shipment inside the USA, you only need the five-digit postal code of the region. You will get this option under the tab shipping on the official website.

ups shipping, ups shipping calculator, ups shipping rates

Fill the shipping date and the zip code of the city. After clicking submit button you will get the result like this on your screen.

ups shipping, ups shipping calculator, ups shipping rates

Above is the image is for reference only showing search result for the postal code 99501 (Anchorage) in USA.

Note: You can also print this map for future use by clicking on link “printer friendly”.

European transit time maps

This map works similar to the above-discussed map with the little difference. It shows the number of business days needed to deliver any shipment via UPS throughout the world. This option is also available under the tab shipping. You will get the window as shown below, fill the required field like country, city name and postal code.

ups shipping, ups shipping calculator, ups shipping rates

ON clicking “display map” button, you will get the window shown below:

ups shipping, ups shipping calculator, ups shipping rates

Above image is for reference only showing search result for the postal code 6020.

Step 2: Select a UPS shipping Service

After knowing the UPS shipping estimate and delivery timings, the next step is to find the service for you package. UPS provides the various types of service options for your all types of needs whether you are using it for business or personal reasons, using it for long or short distances or using it to deliver 1 or 100 packages. So there are various services provided by the UPS like UPS express critical, UPS ground etc. for different shipping services.

UPS shipping services for US:

UPS Express Critical- This service commit to deliver same day anywhere in USA and provide the exact delivery time once the order is placed.

UPS Next Day Air Early- Commit to deliver on next business day and deliver the package around 8:00 A.M.

UPS Next Day Air- Commit to deliver on next business day and delivers the package till 10:30 A.M.

UPS Next Day Air Saver- Commit to deliver on next business day and delivers the shipment within the US till 3:00 P.M.

UPS 2nd Day Air A.M.- This service commit to deliver the shipment in 2 business day

UPS 2nd Day Air- It commints to deliver service in 2 business days but mostly deliver with in a day.

UPS 3 Day Select- Commit to deliver the package in 3 business days and deliver till the end of the day.

UPS Ground-  This service commit to deliver between 1 to 5 days and delivery timing based on the distance of the recpeint address from the source.

UPS Ground with Freight Pricing- Commit to deliver in 1 to 5 days but delivery timing is based on the distance of the recpeint address from the source.

UPS International Shipping Services

UPS Express Critical- Delivery is based on the available flight so exact delivery time is known when the order is placed

UPS Worldwide Express Plus- Commit to deliver in 1 to 3 business days but deliver till 8:30 to 9:00 A.M.

UPS Worldwide Express- Commit to deliver in 1 to 3 business days but deliver till 10 Am to 12 Noon.

UPS Worldwide Express Freight- Commit to deliver in 1 to 3 business days but deliver by day end.

UPS Worldwide Saver- Commit to deliver in 1 to 3 business days but deliver by day end.

UPS Worldwide Expedited- Commit to deliver in 2 to 5 business days but deliver by day end.

UPS Standard- Commit to deliver on date scheduled but deliver by day end.

UPS Worldwide Express NA1- Commit to deliver on next business days but deliver till 10:30 AM.

UPS 3 Day Select from Canada- Commit to deliver in 3 business days but deliver by day end.

UPS freight Shipping Services

There are various UPS freight services in available for the U.S., Canada, and Puerto Rico:

UPS Next Day Air Freight- Commit to deliver in next business days but deliver till 12 Noon to 5:00 P.M

UPS Next Day Air Freight NGS- This UPS service ommit to deliver in next business days but deliver till 12 Noon to 5:00 P.M.

UPS 2nd Day Air Freight- Commit to deliver in 2 business days but deliver till 812 Noon to 5:00 P.M.

UPS 2nd Day Air Freight NGS- This UPS service commit to deliver in 2 business days but deliver till 12 Noon to 5:00 P.M .

UPS 3 Day Freight- Commit to deliver in 3 to 4 business days but deliver till 5:00 P.M .

UPS 3 Day Freight NGS-  Commit to deliver in 3 to 4 business days but deliver till 5:00 P.M.

There are various UPS freight services in available for the U.S. Contiguous 48 States and Mexico:

UPS Worldwide Express Freight- This UPS  service commit to deliver in 1 to 3 business days but deliver by day end.

UPS Worldwide Expedited Air Freight- Commit to deliver in 1 to 3 business days but deliver to airport by day end.

UPS Worldwide Expedited Ground Freight- This UPS service commit to deliver in 1 to 3 business days but deliver by day end.

There are various UPS freight services in available for the All Other Origins and Destinations:

UPS Worldwide Express Freight- Commit to deliver in 1 to 3 business days but deliver by day end.

UPS Air Freight Direct- This service commit to deliver in 1 to 3 business days but deliver to airport by day end.

UPS Air Freight Consolidated- Commit to deliver in 3 to 5 business days but deliver to airport by day end.

Apart from these Ups also provide some of the Value added services which you can easily forund on the official site.

Step 3: Prepare your UPS shipping Package

Most of the people ignore this step but this is most important step before the shipment and it is also not that easy task but here we are providing full information which you will need for preparing your package. You can use your own packaging or packaging provided by the UPS. Follow the below steps:

Step 3.1- Use a new and good quality corrugated box if possible because box loses its protective quality every time it is used. Use the box according to your content for shipment so that you can make sure your package will be safe during shipment. UPS Package Design and Test Lab have developed an chart which will help you find the right size and maximum weight limit of a box.

ups shipping, ups shipping calculator, ups shipping rates, Ups shipping boxes ups shipping, ups shipping calculator, ups shipping rates, Ups shipping boxes

Above two images shows the dimention of the shipping box according to the package.

Note: If package is not properly packed then it may result in change of packaginging as well as shipping charges.

Step 3.2- Apart from selecting good quality box, always make sure your package is also protected internally also Every package should be covered by at least two inches of cushioning.

The material that can be used for cushioning are:

  • Use air encapsulated plastic which is mainly for protecting lightweight items.
  • Air bags are also a great option for protecting your shipment but make sure it should not be used for sharp or edgey items and should not have very hot or cold temperature.
  • Expanded polysterene are also a good option for protecting package but should not be used when package is narrow or thin.

Other materials that can be used are engineered foam, foam in place or crumpled craft papers etc.

The material that should not be used are blankets, newspapers, pillows or any other tyepe of clothing or materials etc.

Step 3.3- After covering your UPS package properly make sure you tie up the bos=x or container properly with a good tap or plastic. If the shipment is heavier then nomal tape or masking tape will not be very helpful. So use the pressure sensitive plastic or Nylon reinforced filament tape.

Step 3.4– Proper labeling of the package is must for everyone. So at the time of labeling always keep below mentioned points in mind:

  • Complete postal address of the recipient should be included
  • Please include the street number or flat number very clearly in the shipping label.
  • Always place the label at the top and centre position from where it will be easily visible.
  • Delete all the old labels from the used box else it will create the the confusion in the between the two labels.

Note: Also there are some goods which require special care so you should confirm about their shipping before. Special care shipment includes batteries, irregularly shaped items, live animals, wine, tobacco etc.

Step 4: Get your UPS shipping locations

UPS provides many locations and pick up facility at most of the places which makes shipping very easy  at the most of the locations. You can ship your package by two methods- either go by yourself to ine of the UPS location and submit it for shipping or you can also opt for schedule a pick up facility also. In schedule a pick up facility, UPS employee will collect your package from your door step on a date you will schedule.

You can also apply for the UPS shipping online what you have to do is follow the below step:

  1. Go to ups official site.
  2. Select the create shipment option shipping tab on the website page. For more, you can refer the image below.  ups shipping, ups shipping calculator, ups shipping rates
  3. A form is displayed having lots of option to be filled as shoun in below images. ups shipping, ups shipping calculator, ups shipping ratesups shipping, ups shipping calculator, ups shipping ratesups shipping, ups shipping calculator, ups shipping ratesups shipping, ups shipping calculator, ups shipping rates
  4. Fill all the details correctly like address of the recipient etc.
  5. After fiiling whole menu you will get the button named next at the end of form, click it and follow the next procedure.

Step 5: Track your UPS package

UPS also provide the tracking facility through which you can easily track varours type of shipiing like UPS ground shipping etc. Now a days every one wants to be updated on their packages current status that’s why UPS provide various tracking methods through which you can easily track your shipment and can contact or complain immediately in case of any problems.  ALL the packages are assigned with a unique tracking number through which you can access any information related to that shipment  from the official website of the UPS.

UPS Shipping documents and forms

Shipping also requires some documents and forms procedure but it consumes a lot of time in preparing these documents that’s why UPS is providing automated shipping system for the all the domestic package shipping. It will be advantageous in several ways:

  • A lot of time is saved from shipment preparing.
  • It will save all the information related to the shipment electronically.
  • There will be fewer chances of errors by using automated shipping system.
  • Package tracking became easy task
  • It maintain your address book so you don’t need to remember all the addresses
    You will get professional looking labels for your shipment.

Take care of these points at the time of shipping if you are not using automated shipping system.

There are also UPS Air Shipping Document (ASD) which has your address label, tracking label as well as shipping record all in one. These ASDs are available for all the UPS shipping services.

Conclusion:  Now you can ship any package through UPS shipping service anywhere in the world by following above five steps. Now you can easily use the UPS shipping calculator to estimate the cost and delivery time easily. If you have any query related to the shipping, you can comment below in the comment box.

How to request UPS pickup near you

In this article, we are going to discuss the UPS pickup service and how you can use it for yourself. UPS is doing very well among their competitors USPS and FedEx and the reason behind its success is brilliant services it provides and we are going to talk about one of them in this article.

Sometimes people don’t have time to go to the post office and deliver their package or sometimes package is too heavy to be taken so in that case you can schedule a pickup from the UPS and they will come to your given address and pick the package and take it with them with care so this way these services save your lot of time, as well as your sensitive package, is also protected.

So most of the UPS customer prefer using pick up facility. Here we are going to discuss how you can schedule your pickup, track it, modify and cancel the request. So let’s start with how you can schedule a UPS pick up in steps:

How to schedule UPS pickup

You can schedule your pick up online through the UPS official site. Below is the step by step procedure for scheduling your pickup under three different cases:

  • you sign up in My UPS and an account is saved in the preferences.
  • If you have signed up account at My UPS and this account has different account type in account summary like Daily pickup, Daily ON-Route Pickup.
  • you don’t have My UPS.

Let’s start with the first case and follow the steps as given.

Case 1: when you sign up in My UPS and an account is saved in the preferences then  follow the following steps mentioned below:

  1. Select the ‘schedule a pickup’ option from the various options under the Shipping tab on the UPS official site ups.com. Refer below image in case of doubt.

    Image 1: Select schedule a pickup option from drop down menu of shipping tab
  2. A form will be displayed in front of you having 6 parts and fill all the parts before proceeding to next step else it will show the error message. 
  3. First section contain the questions related to shipping label, answer them and move to the next section. Below image showing part 1.
  4. In 2nd section of the form, clearly fill all the information related to pickup location likeaddress, account number, contact number etc.  below is the image of section 2 of the pick up form online. 
  5. The next section is about the package information. Mention the no of packages you want to be picked and what is the weight of them. Image shows the section 3. 
  6. The next section of the online pickup form has the fields giving you option to fill the pick up date and time. Below image shows the glimplse of section 4. 
  7. Provide the contact details like email address or contact numbers and addresses through which you prefer to get the UPS schedule pickup request confirmations. Below image shows the section 6  and last section of the form.

After completeing the form, click the next button to proceed then click next to get your pick up request number and pick up confirmation.

Case 2: If you have sign up account at My UPS and this account has different account type in  account summary like Daily pickup, Daily ON-Route Pickup etc, then follow the following steps:

Step 1: Select the ‘schedule a pickup’ option from the various options under the Shipping tab on the UPS official site ups.com.

Step 2: Pick any suitable method of payment from the menu and then proceed to next step.

Step 3: First section contain the questions related to shipping label, answer them and move to the next section.

Step 4: In 2nd section of the form, clearly fill all the information related to pickup location like address, account number, contact number, etc.

Step 5: The next section is about the package information. Mention the no of packages you want to be picked and what is the weight of them.

Step 6: The next section of the online pickup form has the fields giving you option to fill the pick up date and UPS pickup times.

Step 7: Provide the contact details like email address or contact numbers and addresses through which you prefer to get the UPS schedule a pickup request confirmations.

Note: You may refer images of form from case 1.

Case 3: IF you don’t have My UPS account then follow these steps:

Step 1: Select the ‘schedule a pickup’ option from the various options under the Shipping tab on the UPS official site ups.com. Refer image 1.

Step 2: First section contain the questions related to shipping label, answer them and move to the next section.

Step 3: Fill the account no., Zip/Postal code in case of UPS account

Step 4: In 2nd section of the form, clearly fill all the information related to pickup location like address of UPS pick up point, account number, contact number etc.

Step 5: The next section is about the package information. Mention the no of packages you want to be picked and what is the weight of them.

Step 6: The next section of the online pickup form has the fields giving you option to fill the pickup date and time.

Step 7: Provide the contact details like email address or contact numbers and addresses through which you prefer to get the UPS package pickup request confirmations and select next to proceed.

Step 8: Enter you payment details and click next to proceed to pickup request verification.

Step 9: Click next to obtain pickup request no. and conformation.

Note: You may refer images of form from case 1.

How to check UPS pickup status

After the UPS pickup request, you can also check the status of it through online. To know the status of the follow these steps:

  1. Go to the Official site of the UPS.
  2. Select the Shipping bar from the tab.
  3. Click on the ‘Schedule a pickup’ option from the drop down menu. You may refer image 1 in case of doubt.
  4. Select the ‘Pickup Request Status’ option from the left side menu as shown in image. 
  5. A page will be open which have a field asking to fill your Pickup request number. Fill it and click the submit button. 

You will get the status regarding your pickup request. You can also see UPS pickup schedule history also what you have to do is just select the schedule a pickup from the shipping tab on the oddicial ups website and at the left side you will see the option ‘pickup history’, clicking on which it will ask you to log in with you My UPS account.

Image: UPS pickup status history

Select the option to see the history of your UPS pickup. In the history you will get to see the shipment date, pickup request number for every pickup.

How to modify UPS pickup request

Sometimes you misplaced some details at the time of filling the online pickup form and later you found out and wanted to change it. UPS also provide this facility to modify your pickup request at the later stage until the pickup request is completed. Look at the following steps to make any changes in your pickup request:

  1. Go to the Official site of the UPS.
  2. Select the Shipping bar from the tab.
  3. Click on the ‘Schedule a pickup’ option from the drop down menu. You may refer below image 1.
  4. Select the ‘Pickup Request Status’ option from the left side menu.
  5. A page will be open which have a field asking to fill your Pickup request number. Fill it and click the submit button.
  6. Select the ‘Modify Pickup’ option. Refer the “Image: UPS pickup status history”.
  7. A page will be open where you can edit information according to your preference and after that, your updated information will be visible.

Note: Before modify or adding new information, make sure your new information is correct.

How to cancel UPS pickup request

You can also cancel your pickup request any time online from UPS official website.  Follow these simple steps to cancel any previous pickup request:

  1. Go to the Official site of the UPS.
  2. Select the Shipping bar from the tab.
  3. Click on the ‘Schedule a pickup’ option from the drop down menu. You may refer below image in case of doubt.
  4. Select the ‘Pickup Request Status’ option from the left side menu.
  5. A page will be open which have a field asking to fill your Pickup request number. Fill it and click the submit button.
  6. Select the ‘Cancel Pickup’ option if you want to cancel any previous pickup request.

Various UPS U.S. pickup options

UPS provide many types of the pickup options for all. WE are discussing them below one by one so that you can select the one which suits best for your situation. Have a look below:

UPS Smart Pickup- This is the option best for the people who want that their shipment gets automatic schedule UPS home pickup up every time their shipment is processed. So every time the person process the shipment the driver is notified to pick up the package from the address you have mentioned on your account. This is suitable for the people who don’t use the service frequently but want fast pickup when they need package shipping. You can easily get this service online by following these steps:

Select the schedule a pickup option from the drop down menu of the shipping tab on the UPS site. Refer Image 1.

On the left side select the option ‘Request a UPS Smart Pickup’ and a new window will be open. Fill the detail account number and UPS account ZIP code in order to get the UPS smart pickup. These details are just for security purpose only.

Fill all section of the form and click submit to proceed further to request your UPS smart Pickup

Day-Specific Pickup- This type of pickup option is suitable for the people who uses the shipping service only on the specific days. So in this, you can select your predecided business days and the driver will collect your pickup from the mentioned location on every predecided day but make sure your days should not exceed more than 4 business days as UPS don’t allow this pickup facility for more than 4 business days. This service is available from Monday to Friday business days at any UPS location and service charge apply will be based on the number of days for this service is selected. The next pickup is automatically scheduled everytime so it will save your time in real.

Daily On-Route Pickup- This type of pick up facility is suiatable for the people who need daily pickup but are okay with the flexible pickup times. So driver will pick the shipment daily whenever he will be in that area. This service is available from Monday to Friday business days at any UPS location and service charge apply on weekly basis.

Daily Pickup- This is the suitable pickup service for people who are in need of daily pickup options. The driver will daily pick the shipment from the mentioned address on time. One of the benefit of this type of service is it gives you a piece of mind  as well as you will get weekly charges not the daily. Thes service is avialabele for all the UPS locations.

UPS On-Call Pickup- This type of pickup option is suitable for people who require pickup facility occasionally and on demand. So you can make a call on UPS pickup number 1-800-PICK-UPS  or you can also schedule your pickup at UPS website whenever you need a pickup service. The best thing about this service is that it has very low fees and that is because UPS charges for per pickup basis not for every package. Also make sure that for which area you want the pickup facility because UPS charges some extra fees for the pickup facityt at the area designated as rural or remote area.

Note: These options are available for all the type of packages- ground, air or international.

Conclusion: You can easily ship your package right from your home by using UPS pickup facility online and this will actually save your time also and help you to find UPS pickup near me. Apart from scheduling you can also get the pickup status right on your systems and in case of any doubt you can also cancel or modify your pickup request detail online. So next when you will need any pick up facility, try the UPS. If you have any query regarding UPS pickup, please comment in the comment box below.

UPS Customer Service Numbers

UPS is the fastest growing package delivery company having more than 7.2 million customers around the  world and it delivers more than 15 million packages per day with best services but sometimes customers has some queries, doubts, and complaints regarding their packages so for that UPS Customer Centre are located all over the world to resolve all the problems related to the UPS services like Tracking, post boxes, vacation hold, UPS My Choice, change of address etc. You can easily contact them by using the different contact methods mentioned in this post.

If you looking for ways to contact UPS customer care then you are at the right place. Here you will get different UPS Customer Care contact methods for specific request and services, tracking information or any other type of help. First of all, let’s discuss various customer service number’s details:

UPS Customer Service Numbers

If you need fast reply about some issues or complain or services you can contact on 1-800-742-5877 (1-800-PICK-UPS®) then a ups customer service representative will solve your query.   Follow these steps get to a UPS customer service representative fast:

  1. Dial 1-800-742-5877. Contact UPS, UPS Customer service number, UPS customer service
  2. When the system starts asking you questions, press “0”.
  3. Once it starts asking again, press “0” again.
  4. That’s all. No prompts or dozens of questions, just two little buttons.
  5. You should now be transferred to customer service. 

Some tips and shortcuts to talk UPS customer service representative easily:

There are also some Phone center shortcuts that you should know before calling on this domestic customer service number and those shortcuts  are given below:-

  1. If you want to know about your shipment or you have tracking related questions or want information on the lost or damaged package then call pre-provided number. Upon successful connection, say “Tracking” and tell them tracking number of your package and listen to the next instruction carefully.
  2. If you want to track through UPS InfoNotice then call on the pre-provided service number and Upon successful connection say “Tracking” and tell your UPS InfoNotice number and listen for the further instructions. This number can be used for making the request for change Delivery address and scheduling package’s future delivery date and you can also request for Hold for Pickup as well. You can also make the call for returning back to the sender.
  3. If you need to send a package or schedule a Pickup or you need rate details and you want to ask all this through call then call on UPS customer service phone number and say “Send a Package” and wait for the further instruction and listen to them carefully. You can also collect information about time taken in transit a package or UPS locations or international shipping details through this shortcut method
  4. Lastly, if you need to place order supplies or need assistance regarding previous order on the phone then you can call on the above-given number and say “Order supplies” and follow the instructions on the call carefully.

Note: For hearing impaired, telecommunications Device for the Deaf (TDD) or Teletypewriter (TTY) number is 1-800-833-0056.  For UPS trade management services there are two numbers, 800-782-7892 for International Import and Export Services and 800-742-5727 for UPS Supply Chain Solutions.

Contact UPS Freight customer service Numbers

If you have a query regarding the UPS Freight services, you can contact to following numbers:

  • For truckload- 800-333-7400, 888-682-4652
  • For Air Freight-  800-443-6379 and
  • For Ocean Freight- 800-350-8440

Whether you have the question about shipping services etc or need an urgent support in case of emergency, you can call UPS Customer Service number any time as it provides 24/7 customer service so that they can help you through every step.

UPS Customer Service Email Address

If you have the question or query for which you don’t want quick responses or may be you are not unable to call then instead of using phone number you can mail them also about your query in detail, just go to UPS official site and find the Contact UPS option you will get email in the contacts detail.

Contact UPS, UPS Customer service number, UPS customer service

Clicking on the email button which you will get a window like this given below in the picture.

Contact UPS, UPS Customer service number, UPS customer service

 

Fill all the details and click next and a new window will open. You can refer below image.

 

Note: Fields which are indicated with * mark are required field and You can not select the Support topic without selecting the support category so always select the Support category first.

Contact UPS, UPS Customer service number, UPS customer service

You will need to fill some more details about your telephone number, country name, tracking Number before mentioning your query or question in the comment box. After filling all the required fields, click the send button and after that, you will get a confirmation message that your response is received. You should get the reply within 24 hours by UPS email. This method is very useful when are not able to talk on call urgently.

UPS international customer service

 If you want to contact UPS when you are outside the USA then follow the below mention procedure to find the full detail contact for the country you are right now. You will get contact UPS option on the official site and after clicking you will get a new window showing three option. You can refer the image given below.

Contact UPS, UPS Customer service number, UPS customer service

Now, select the option indicated in the image with the arrow, A window will be open with a list of the regions where ups services are provided as shown in the image below.

Contact UPS, UPS Customer service number, UPS customer service

Select the region where you want to know the UPS office contacts, this will show you a list of contacts in that particular region.

Contact UPS, UPS Customer service number, UPS customer service

Above Image is is only for reference showing the UPS services in Asia region.

Select the desired option from the country and you will get the full detail of the country’s UPS services Detail.

Note: You can also go to the home page of the UPS site of all the country and also you can see the county site in different language also.

Now you will have all the UPS offices detail information so you can contact them in the case of any query or emergency.

UPS customer service complaints

UPS complaint number: You can call on this following number for making general complaint 1-800-742-5877. The customer service hours for making a general complaint using the phone is not fixed because this service is 24/7 available for you.

Contact UPS Local Postmaster: If you have any local complaint or general delivery problem which can be solved by the local UPS office then you can visit your postmaster at your nearby post office and tell them about your problem. If you don’t know local UPS office is then you can locate it at the UPS Location. You can use the tool to find the nearest post office by following these steps:

  1. Go to official website.
  2. Click on the “Location” from the main menu.
  3. A new page will be open like shown in below image. Contact UPS, UPS Customer service number, UPS customer service
  4. Write your location in the field provided or select the option “Use my current location”. See all the option and select the option with UPS customer center from the “location type” drop down menu.
  5. You can also refine more according to your preferences (optional).
  6. Click the search button and your all the result will be displayed. Select your suitable location from it and note down all the details of the office.

Contact UPS, UPS Customer service number, UPS customer service

Above the image showing UPS offices near Anchorage city of USA.

File a Complaint Online: You can also file a complaint online,  for that use the customer service online form from the official site. You can also click here for the complaint form. When you will open the link you will see some field, fill them and submit your complaint by clicking the submit button. The field with the bold title is the required field to fill for submitting your form.

You can easily find all the details like address, working hours, days, contact number and the distance of your local post offices with the help of this tool. Visit your local post office to talk to the postmaster, he should solve your problem.

UPS Mail Fraud

If you have a doubt that you may have to receive a fake email from someone pretending to be UPS then you must immediately contact the UPS or you can forward the email to fraud@ups.com and then delete it from your email account, they will look into this.

Contact UPS, UPS Customer service number, UPS customer service

UPS also look into  any shipping charge irregularities you encounter and if its true then they take appropriate action, including removal of incorrectly assigned charges also But how and you should contact them in these case is discussed below:

  • If you recognize charges on your UPS invoice do not match to shipments you authorized, or if the charges match and authorized but look suspicious, then you should immediately contact them by emailing them at  fraud@ups.com and they will look into the matter and remove the unnecessary charges also. This is the UPS customer service email to report fraud cases.
  • If the uncertain charges are related to an Air or Ground Shipping Document, or if you do not use these documents then in this you can demand  UPS restrict the use of these documents with your account and you can request this restriction by contacting your account manager or you can also e-mail them at fraud@ups.com.

So in any of the above cases, you can file an online mail fraud complaint.

Some of the points to keep in mind to protect yourself from the risk of fraud while using UPS Customer Service:

  • You should never reply to e-mails, or open any Website links from any doubted source which is asking you to provide, verify, or update financial, personal, or other confidential info.
  • You must be aware of any doubtful e-mails or calls requesting for your UPS account information or requesting that you approve your UPS account info, you ought to never react to the mail or telephone bring in both the cases.
  •  You should always use trusted  Browser for opening UPS site.
  • You do not give your My UPS user ID and its password and make sure that you should change its password on a regular basis.
  • While setting your UPS account password, make sure that you are creating long passwords with the help of the combination of letters and numbers both.
  • You should always utilize up-to-date anti-virus and spyware detection programs.
  • You must equip your system with either hardware or software firewall.
  • You should not use or confidential information while using cybercafes, public libraries, other’s laptop or system etc.
  • While utilizing any wireless gadget, make certain to take after the manufacturer’s guidelines on building up the services and settings to guarantee a defensive level of security.

Other points to keep in mind to protect yourself from the risk of UPS reference number tracking fraud:

There are also growing report of UPS reference number tracking fraud and UPS is looking into this but there are also some ways you can also save yourself from getting trap in this type of frauds, so make sure you keep this thing in mind while using your account or before giving your sensitive information to anyone. Apart from the above points, here are some additional steps to help protect against reference number tracking fraud:

  • You should be aware of any suspicious messages or telephone calls requesting you to approve your tracking numbers with reference numbers.
  • Please make sure you don’t give tracking numbers to any unknown parties.
  • Create unique and long reference numbers with the help of combination of l numbers as well as letters.
  • If you detect any unusual behavior change reference numbers as soon as possible and to avoid this in future, change reference numbers regularly.

Being aware and protecting your sensitive information is the best way to avoid fraud.

NOTE:

Follow these points while using UPS Customer service:

  1. Make sure you are making a clear communication with the UPS customer service representative or when writing them mail, it will help them to understand your query or complaint easily and hence help them to give solution quickly.
  2. Always keep all the facts and information ready before filing the complaint.
  3. After submitting your complaint don’t forget to ask for the complaint number.
  4. Always use positive language while communicating with the UPS Employee.
  5. Be patient while waiting to give them enough time to solve your problem.

Here we have discussed some of the ways to contact UPS in the case of emergency or any problem related to the UPS services whether it is related to any online problem like tracking related queries, shipping rates etc or related to the offline problems like the change of address, late delivery etc. UPS has a growing number of customers and they got so many requests and query daily so it provides the full support to their customer related to any department or any service so that customer never left unsatisfied. Friends, before contacting UPS customer center make sure you identified your problem in details so this way while contacting you know before that your complaint belong to which department and this way you will save your time from communicating in the wrong department otherwise it will create unnecessary confusion for you as well for them also. So this is it, Try the UPS Customer services as they provide one of the best services. Hope you will also like it. If you have any query related to post or anything worth sharing, please contact us below.