How To Request UPS Change of Address

Last Updated on 23/02/2022 by Miki Yoshida

UPS Change of Address: Most of the customers of UPS give their delivery address that is available, but due to various reasons, sometimes they would need to change their address. Furthermore, it frequently happens when we need to urgently change the delivery address and we don’t know whether it is possible or not. You may be wondering what to do if you put the wrong address on a package. Don’t panic when you noticed that you would need to change the delivery address of your package. You can certainly change your address with UPS. This post will help you get the information on how to change your UPS delivery address online.

parcels with labels for shipping


How to change UPS delivery address online

With using UPS My Choice

UPS My Choice gives the option of an address change before the first delivery attempt. So you can log in to your UPS My Choice account and you will see this option inside your account. By using the option, you can easily redirect your package to any other address or you can also reschedule it to another delivery or pick up date. This is a very easy two-step process and the only thing you need is UPS My Choice account and the UPS tracking number for your order. You will always need to check whether your order is eligible for the UPS change of address option or not. Some items like high-value merchandise, perishable items and prescription medication may strictly need the receiver’s address.

Also, the best thing about the UPS change of address option is that you will not be charged anything extra for rescheduling or changing the address of the destination if you are a UPS My Choice premium member. To become a premium member, there is an annual fee of $19.99. If you are a frequent UPS user, then it is definitely worth considering. If you want to stay with a free account and you are redirecting your package to another address, you will have to pay $14.99 for the service. Moreover, there may be additional transportation fees outside the original delivery area. Therefore, you can see how the premium account is worth having when comparing the fees. If you still don’t want to pay for the premium due to the infrequency of using UPS, then we recommend redirecting your package to UPS Access Point locations. This way, all you have to pay is $5.99.

Without using UPS My Choice

If you are not a member of UPS My Choice and need delivery address change options for your package before the first delivery attempt, contact the sender. It’s definitely beneficial to be a member of UPS My Choice since you can receive real-time delivery updates as well.

What if you have missed the first delivery attempt? No problem! You can still request a UPS change of address online. What you will need to do is to track your package first. On the tracking summary screen, you need to choose “Change Delivery” and then “Choose Another Delivery Option”. If you are searching for a way to change your delivery address for free, then you may want to choose “Will Call”. This option will allow you to pick up your package after UPS holds it until your notification. Another free option is to choose “Return To Sender”. If you don’t mind paying a fee, then you can choose to reroute your package to a preferred location or to hold the package and reschedule delivery for another date.


Is it possible to reroute a UPS package?

There is a possibility to reroute a UPS package if it has not been delivered to the correct address. The package must be redirected before it is delivered to the incorrect address. There are four options:

  1. Return to the sender
  2. Reroute to the correct address
  3. Hold the package and reschedule delivery
  4. Hold the package for pickup

What you need to reroute your package is to log in to UPS My Choice and choose one of the options above.



Here in this article, we have discussed whether we can request a change of delivery address for the UPS package. The UPS change of address is free for premium members of UPS My Choice. Otherwise, you will need to pay some amount of fee if you want to change the address for your package. Also rescheduling your UPS package may lead to a different delivery date with a fee. If you would like to learn more about UPS addresses, you may find this article helpful.


5 Replies to “How To Request UPS Change of Address”

  1. We do not have a UPS account with you, but we do receive packages from UPS from time to time. How do we give you our new business address, we will move to our new office on Dec. 15, 2018. I have already made a business change of address with the Postal Service.

  2. I am receiving a package from Plattsburgh Spring Inc /
    I gave my P.O. Box # 926 Caldwell, ID 83606-0926 for my address. I would like to redirect the delivery to the Nampa United Parcel Service Hub. I did see a UPS truck on our street late this afternoon but he simply turned around and left.

Leave a Reply

Your email address will not be published. Required fields are marked *