USPS Informed Delivery | Simplest Guide You Can Follow

Last Updated on 07/05/2022 by Miki Yoshida

If you’re a busy person who often forgets to check the mail, the USPS Informed Delivery service is for you. With this service, you can get a daily email or mobile notifications with pictures of the mail that will be delivered to your home. This way, you can sort through your mail and decide what needs to be dealt with right away, and what can wait. The Informed Delivery is a great way to stay on top of your mail without having to check the mailbox every day.


What is USPS Informed Delivery?

USPS Informed Delivery is a free feature that allows you to see what’s coming to your mailbox even while you’re away from home. Once you sign up for Informed Delivery, you’ll be able to view grayscale images of the exterior and address side of letter-sized mailpieces that are arriving soon. You will also be able to track, manage, and schedule your packages, as well as receive notifications when they arrive at your address.

usps informed delivery


How do I get USPS Informed Delivery?

Before signing up for USPS Informed Delivery, you will need to check your eligibility.

  • You are a residential consumer or a personal PO Box consumer.
  • You live in an eligible ZIP code location and your address is uniquely coded.
  • Your identity verification process must be completed.

Next, we are going to show you how to proceed with the Informed Delivery sign up.


How to Sign Up for USPS Informed Delivery

1. To sign up for USPS Informed Delivery, go to

USPS Informed Delivery Service

2. Type in your residential address or personal PO Box address to verify the eligibility for the Informed Delivery.

Sign up for USPS Informed Delivery

3. Create your personal account with You will need to choose your username and password as well as your security questions. Then add your contact information and click continue.

4. To verify your identity, you will need to process your mobile phone verification or request your invitation code by mail.

5. Upon successful verification, you will see a confirmation page. Now you can access your dashboard to utilise all the features.

Once you have an account, you will be able to view images of the exterior and address side of letter-sized mailpieces that are arriving soon.


USPS Informed Delivery Mail Not Received

If you’ve been wondering why you received the Informed Delivery notification but your mail hasn’t been arriving lately, you’re not alone. USPS has been experiencing significant delays in delivering mail and packages, and it’s unclear when the issue will be resolved. In the meantime, you can check the status of your Informed Delivery mail online, and if you need to, you can contact your local post office for further information. You can also file a claim for your missing mail with USPS.


USPS Informed Delivery Not Working

If you’ve noticed that the Informed Delivery is not showing any images of your mail in your notification, it doesn’t necessarily mean it’s not working. It can simply be due to the size of your mail. It should be letter-sized mail. If it’s a catalogue or a magazine, then it’s unlikely to be shown in the notification. You may also want to be aware that only up to 10 mailpieces can appear in your email currently. Therefore, if you are expecting to receive more than 10 mailpieces and not all of them are shown, it doesn’t actually mean the Informed Delivery isn’t working.


Is USPS Informed Delivery APP being Discontinued?

Well, the answer is yes, but don’t panic! What this means is that USPS is discontinuing the Informed Delivery standalone app. However, you can download the USPS mobile app on Apple or Google Play, which enables you to access the Informed Delivery features.



The USPS Informed Delivery service is a great way to keep track of your mail without having to constantly check your mailbox. This service allows you to view images of the front of your mailpieces that are scheduled to arrive soon. You can also sign up for email and text notifications, so you’ll always know when new mail is on its way. This service is free and easy to sign up for, so there’s no reason not to take advantage of it. Please share your experience with Informed Delivery in the comment box below.

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