If you are a UPS customer, it is likely that you check the package status on the tracking information. In this case, you might find the status of “Out for Delivery”. Can you expect your package to be delivered on the day? Let’s find out the answer in this article.
What does “Out for Delivery” mean?
“Out for Delivery” indicates that your package is at a local pick-up location, with a UPS employee preparing to deliver the package to you. The package will be moved to the delivery vehicle and checked in.
If your package is “Out for Delivery” and you do not receive a notice from UPS that your package was “delivered”, you should contact UPS Customer Service by phone, online or by mail.
Phone: 1-800-UPS-6972 or online: www.ups.com/contactus
Email: [email protected]
Mail: UPS Delivery Service Center at Shipping & Returns, 2032 U.S. Highway 1, Norwood, MA 02062.
UPS and its employees are committed to safely delivering the packages that their customers order. A package is left “Out for Delivery” if it is available for delivery on a given date. A “Delivered” status is assigned if the package is at your residence. The status changes as frequently as the package changes from “in progress” to “out for delivery.” A different package identifier is assigned to each package to allow UPS to safely track it.
The “Out for Delivery” status does not mean the package is late. It means the package is available for delivery and, if the delivery driver has not arrived at your door by a certain hour, the package will be held at the local UPS hub.
What’s the difference between “Out for Delivery” and “Shipped”?
If you’ve ever received a package that was supposed to be delivered today but is scheduled for delivery tomorrow, the package is most likely “shipped”.
If you’ve ever received a package that was supposed to be delivered tomorrow but is scheduled for delivery tomorrow, the package is most likely “out for delivery”.
The difference is that shipments that are “shipped” are scheduled to arrive at a different date and time than the “out for delivery” status indicates.
UPS states that “Shipped” is when the package is in a UPS transportation centre and ready to be delivered, while “out for delivery” is when the package is delivered to the customer.
Why does my package say out for delivery but not delivered?
Just for fun, let’s examine how “Out for Delivery” is really explained by UPS:
“Out for Delivery” basically tells you that a UPS truck has picked up a package. It is ready to be delivered, however, there is a circumstance that prevents the package from being delivered today. For example, the package is temporarily on vacation somewhere, and it is not in the truck with the driver. Maybe it is temporarily in your local UPS office. Or, maybe it is on an international flight and the driver is travelling to deliver the package. It just so happens that you are the closest person in the neighbourhood that can pick up the package and deliver it.
There you have what “Out for Delivery” means on UPS. It is important to know your package delivery status since you expect it to be delivered safely within the expected time frame. There are some UPS terms that help you understand the tracking information and we recommend reading our article on “In Transit” as well if you want to broaden your knowledge.
If you have any experiences that you would like to share with us, please feel free to comment below.